You ain't never had a friend like this!
FAQs
How to use Disney Genie Plus
And other questions about Aladdin
What is Disney Genie+ service?
Disney Genie Plus is a paid service that replaced Disney FastPass and Disney MaxPass. Guests utilizing this service can choose arrival times for a number of attractions and experiences via an app. Once a guest arrives at their selected attraction at the assigned time slot, they will get expedited entrance to the attraction via the Lightning Lane (former FastPass line).
Disney Genie+ is accessed through the My Disney Experience or My Disneyland app. Once this paid service is added to your account, you can make one Lightning Lane selection at a time throughout the entire day. With a park hopper ticket, guests can make selections at any of the parks on the same day. As soon as you redeem your current selection, you can book the next. However, if the wait time is more than 2 hours away, you can choose another at the 2-hour mark.
Although Disney Genie service is available throughout the day, there are only a limited number of Lightning Lane passes for each attraction and could completely run out before the end of the day. This is very common for the most popular rides and attractions. If this happens, you can still get into the standby line.
What is the benefit of Disney Genie+?
The main benefit of Disney Genie + is that it allows you shorter wait times by granting access to the Lightning Lanes.
What are the challenges with Disney Genie+?
The biggest drawback of the Disney Genie Plus service is that it requires you to spend a lot of time on your phone. A lot of time! Plus, you have to start very early in the morning — before 7 AM (at Walt Disney World) if you want to get Lightning Lane access to the best rides.
The second biggest complaint is that the most popular attractions can be gone early in the day which means you will have to wait in the regular lines.
Disney estimates the average Walt Disney World guest will get 3 Lightning Lane passes using Disney Genie Plus. Aladdin guides will get you more — way more!
What is Aladdin?
Aladdin is a virtual personal assistant service focused on remotely managing your Disney Genie+ account to help you minimize your wait times and maximize your fun at Disney theme parks. We are private VIP Tour guides that are masters at using the Disney Genie+ service.
What will Aladdin do for me?
First, and probably most important, you will be spending your day enjoying your precious vacation time — not with your nose in your phone! Instead of scouring the app, you’ll be watching the joy and excitement on your kid’s faces as they spot Mickey Mouse. You’ll feast your eyes on the parades, fireworks, and light shows in amazement. And you will gaze at all the beauty, wonder, and magic that is Disney.
With Aladdin, you will get your own personal guide that will remotely manage all the aspects of your Disney Genie Plus account. This frees you up to simply be present on your own vacation.
There are a lot of strategies that go into knowing how to prioritize selections. It also takes a lot of practice to be adept at being in the app at just the right time to maximize the chances of getting the most popular rides, including those with virtual queues. Aladdin guides are highly skilled and trained in the best strategies to maximize access to Lightning Lanes and give you a magical day in the parks.
Can’t I do this myself?
Yes, but why? When you’re visiting the Most Magical Place on Earth, do you want to do extra work to have fun? Heck, no! You’re on vacation!
Disney Genie+ service can only be added on the day you intend to use it. For Walt Disney World guests, that means starting at midnight. Disneyland guests can purchase Genie+ as part of a multi-day package or as soon as they enter a theme park. Disney has stated that Genie + service is limited meaning that, during busy times, it could sell out. The best way to ensure you get to add the service is adding as soon as it opens at midnight. We will do that for you!
While Disneyland guests can wait to make reservations until they enter the park, guests visiting Walt Disney World will want to start making their selections starting at 7 AM. That includes purchasing individual Lightning Lanes (additionally priced attractions not included with Disney Genie Plus service) and accessing virtual queues.
There are a lot of strategies that go into knowing how to prioritize selections. It also takes a lot of practice to be adept at being in the app at just the right time to maximize the chances of getting the most popular rides including those with virtual cues. Aladdin guides are highly skilled and trained in the best strategies to maximize access to Lightning Lanes.
While we cannot make any guarantees as to how many Lightning Lanes our Aladdin guides will get you, we can say it would be more than the average Disney guest. Typically, a lot more!
How Does Aladdin Work?
This one-of-a-kind service enhances your Disney park day like never before by providing you with your own personal virtual assistant and private VIP tour guide. Your Aladdin Guide will work to make all your Disney wishes come true and create the most magical Disney day possible by managing Disney Genie+ for you. We are masters at using Disney Genie+ and can help you have a magical, stress-free Disney day!
Whether you’re new to the Disney Parks, or an old pro, Aladdin will help you focus on what’s most important—making magical memories.
Your Aladdin Guide will work closely with you to create the perfect day-of Genie+ itinerary. You will feel like a V.I.P. with a custom Lightning Lane schedule that fits you perfectly. You’ll get all of the benefits of Disney Genie+ without having to do all of the work.
Kick-Start
Prior to your trip, your Aladdin Guide will have a consultation with you to discuss your ideal Disney park day including must-do rides and attractions.
Kick-Off
You sleep soundly while your Aladdin Guide does the work. Starting at 12:00 AM on your park day—your Aladdin Guide will add Genie+ to your account. Then, at 7:00 AM they’ll begin making reservations for you.
To get the most out of your Disney Genie+ day, we strongly recommend you rope-drop, but you can have a relaxing morning while your Guide does all the work.
Kick Up Your Heels!
Throughout your day, your Aladdin Guide will stay in touch making sure that your day is going well, and making any changes you might need. They’ll also provide you with pro tips and tricks to make your park day easier and more magical.
Frequently asked Questions
What will my Aladdin Guide do?
Your Aladdin Guide can add Disney Genie+ service* to your account for you on the day of your visit. Once added, they can make Lightning Lane and Individual Lightning Lane selections, as well as place your Mobile Orders for you.
*Disney charges and a fee for Genie+ service, currently at $15 per person, per day (subject to change without notice).
How many people can be in my group?
You can have as many as 12 people in your group, but everyone MUST follow the same itinerary.
How many Lightning Lanes will I get?
This is hard to predict because every trip is different, but your Aladdin Guide will work closely with you to get as many as possible and make the most out of your Disney day. You will get more if you rope-drop (meaning arriving at the park prior to official opening time).
What about Individual Lightning Lanes and Virtual Que Rides?
Your Aladdin Guide will work to get those, too!
What else will my Aladdin Guide do for me?
Your guide is your virtual assistant for the day. Whatever help you need, they’ll be there to guide you. They will even place your mobile food orders for you. If they were physically there, they would pick it up for you, but until someone invents teleportation, you will have to do that part yourself.
What do I need to do?
There are a couple of important things that will affect how successful we are, and they both depend on you!
- We strongly recommend that your rope drop, meaning arriving at the parks prior to park opening. This is the best way to get on the most attractions with the shortest wait.
- Communication is key! You and your Aladdin agent need to keep up good communication before and during your park day so that they can help you make it the most magical it can be.
Other than that, your job is to have fun!
How much does Aladdin cost?
Click HERE for more information on pricing.
How do I get started?
The best way to begin is by completing an Aladdin Interest from HERE. An Aladdin Guide will get back to you with pricing and availability, and to answer any other questions.
Travel Agents
You can be confident in recommending Aladdin to your clients. CLICK HERE to register to earn commissions when your clients book with us.